Returns & Exchanges
At The Elite Heritage, we strive for excellence in every order, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original luxury packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the exterior of your return parcel.
Quality Audit & Refund
Once our artisans inspect the returned goods, your refund will be processed to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing